Assisters may now order “From Coverage to Care” (C2C) materials online in English and Spanish. C2C is the initiative from the Centers for Medicare & Medicaid Services (CMS) designed to help people with new health coverage understand their benefits and connect to primary care and the preventive services that are right for them. Print resources now available to order in English and Spanish include the full Roadmap booklet, booklets by individual step, Discussion Guide, poster size Roadmaps,  a CD on  “Road Map Steps Video Loop,” and one-page consumer tools.

In addition to new Spanish language materials, C2C video resources are now available.  Assisters may order DVDs of the 11-part video series “Road Map Steps Video Loop: Coverage to Care” (11848-CD) in English and Spanish, which walks consumers through the Roadmap and explains what health coverage is and how to use it to get needed care.

Assisters can also view and share a new From Coverage to Care PSA featuring MLS player Eric Ávila, “From Coverage to Care to a Healthier You.” This 30-second spot can be used during Open Enrollment to encourage consumers to ‘Get in the Game’ and enroll in coverage. The video is in Spanish with closed captions (in English). It is available on CMS’ YouTube channel here:

To order resources, you will need to create an account on the CMS product ordering website. To do so, please go to and select “create an account.” There will be a text box at the bottom of the account creation form titled, “Why I need access? (Explain in 250 words).” In this section, please include a brief description of the organization for which you work that indicates why you plan to order CMS materials (for example, “ABC Partnership Group,” an advocacy group of seniors with diabetes). This information will allow us to properly process the request. CMS will grant approval of the account within three business days, after which you can log in to order products. Please note that your account won’t be accessible until your access is approved. You will receive an email notice of approval and then you may log in.

As we have noted in past newsletters, we also encourage assisters to:

To download and print your own booklets, go to When printing your own booklets, select a file and change your printer to “booklet” setting before printing. Files will print on standard 8.5 X 11” paper.


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