Effective Communication Tools for Healthcare Professionals

HRSA offers free online health literacy training called Effective Communication Tools for Healthcare Professionals.  This free online learning experience is designed to help health professionals improve their patient-communication skills, increase their awareness and knowledge of factors that affect their communication with patients, and implement patient-centered communication practices.  The course, developed by the Health Resources and Services Administration (HRSA), comprises five modules and is estimated to take a total of 5 hours to complete.  The course may be completed at the user’s own pace and may be taken for credit (CEU/CE, CHES, CME, and CNE) or not for credit.

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